nodebridging

Privacy Policy

Customer Privacy Notice · last updated: 17 July 2026 · signed off by compliance

Why should you read this document?

During the course of dealing with us, we will ask you to provide us with detailed personal information relating to your existing circumstances, your financial situation and, in some cases, your health and family health history ("Your Personal Data"). This document explains what we will need to do with Your Personal Data, and the rights you have in relation to it.

What do we mean by "Your Personal Data"?

Your Personal Data means any information that describes or relates to your personal circumstances. It may identify you directly — for example your name, address, or date of birth — or indirectly, such as your employment situation or health history.

In the context of assisting you with a bridging finance or other property-related loan enquiry, Your Personal Data may include:

• Title, name, date of birth, gender, nationality, civil/marital status, contact details, addresses and documents necessary to verify your identity
• Employment and remuneration information, employment history
• Bank account details, tax information, loans and credit commitments, personal credit history, sources of income and expenditure, family circumstances and details of dependents
• Details of the property being purchased, refinanced, or used as security, including value and any outstanding mortgage
• Any pre-existing mortgage, finance and/or insurance products and their terms and conditions

The basis on which we deal with Your Personal Data

When we speak with you about your finance requirements, we do so on the basis that both parties are entering a contract for the supply of services. To perform that contract and arrange the products you require, we use Your Personal Data for the purposes set out in this notice.

We also process Your Personal Data where it is in our legitimate business interest to do so and your rights are not affected — for example, responding to requests from lenders or our compliance service provider relating to advice given to you.

We may also process Your Personal Data to meet a legal, compliance, or regulatory obligation, including obligations we owe to our regulator, the Financial Conduct Authority.

How do we collect Your Personal Data?

We collect Your Personal Data from a variety of sources, mainly directly from you — through our enquiry form, and during subsequent calls or written correspondence including email. We may also obtain information from third parties, such as credit reference agencies, your employer, or public sources such as the electoral roll. Where technology solutions are used to assist with verifying your credit status, we will only do so with your consent, except for electronic ID checks, which do not require consent but will be explained to you.

What happens to Your Personal Data when it is disclosed to us?

• We record and store Your Personal Data in our systems (including email, CRM, and cloud facilities), accessible only to employees and consultants within our firm when necessary to provide our service to you.
• We submit Your Personal Data to lenders and product providers, both in paper form and via secure online portals, to progress any enquiry or application made on your behalf.
• We use Your Personal Data to respond to your enquiries and to keep you informed of relevant developments in relation to products you've enquired about.

Sharing Your Personal Data

From time to time, Your Personal Data will be shared with:

• Mortgage lenders / finance lenders / insurance providers relevant to your enquiry
• Third parties who support your enquiry or our service to you, including our compliance advisers, and providers of legal or valuation services where required by your circumstances
• Service providers who support our operations, including the technology platforms we use to manage customer relationships, automate the processing of enquiries, and host this website, and, where you've accepted cookies, the analytics and advertising partners we use to understand website usage and measure advertising performance — see our Cookie Policy for details

This sharing does not entitle third parties to send you marketing or promotional messages of their own — data is shared solely to fulfil our responsibilities to you.

Where Your Personal Data is transferred outside the UK to one of our service providers, we ensure a similar degree of protection is afforded to it by making sure at least one of the following safeguards is in place:

• We will only transfer Your Personal Data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government or the ICO; or
• Where we use a provider based in the US, we check whether it is certified under the UK Extension to the EU-US Data Privacy Framework (the "UK-US Data Bridge"), which allows data to flow to certified US organisations with protections broadly equivalent to UK data protection law; or
• Where a provider is not covered by the above, we use specific contracts approved for use in the UK — the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses — which give personal data the same protection it has in the UK.

We have checked the UK-US Data Bridge certification status of each of our service providers against the register maintained at dataprivacyframework.gov. The majority are certified and covered on that basis; for the small number that are not currently certified, we instead rely on an IDTA or the UK Addendum to the EU Standard Contractual Clauses with that provider.

Security and retention of Your Personal Data

We will take reasonable steps to safeguard Your Personal Data against unlawful or malicious access. Your Personal Data will be retained by us, electronically or in paper format, for a minimum of six years, or indefinitely where we have a legal right to retain such information.

Cookies and website analytics

This site uses cookies for analytics and advertising measurement, but only where you've given consent via the cookie banner. Full details, including exactly which cookies are set, by whom, and for how long, are in our Cookie Policy.

Your rights in relation to Your Information, Your Special Data and/or Criminal Disclosures

You can:

• Request copies of Your Information, Your Special Data and/or Criminal Disclosures that is under our control
• Ask us to further explain how we use Your Information, Your Special Data and/or Criminal Disclosures
• Ask us to correct, delete or require us to restrict or stop using Your Information, Your Special Data and/or Criminal Disclosures (details as to the extent to which we can do this will be provided at the time of any such request)
• Ask us to send an electronic copy of Your Information, Your Special Data and/or Criminal Disclosures to another organisation should you wish
• Complain to us if you believe your personal data has not been handled by us in line with these data rights
• Change or withdraw any marketing consent you've given us, at any time

How to contact us about Your Personal Data

If you have any questions about this notice, or wish to exercise any of your rights, please contact:
Robert Kewley — 0330 133 1143 — rob@node-finance.co.uk

You should also contact us as soon as possible if you become aware of any unauthorised disclosure of Your Personal Data.

Your right to complain about how we handle Your Personal Data

If you believe we have failed to comply with data protection law in how we have collected, used, or stored Your Personal Data, you have the right to complain to us directly, using the contact details above, by phone, or by email. This is separate from a complaint about the advice or service you've received, which is handled under our Complaints Process.

Where you make a data protection complaint to us, we will acknowledge it within 30 days, investigate it without undue delay, and keep you informed of its progress and outcome.

If you remain unsatisfied after our response, or you would prefer to complain to our regulator directly, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk, or by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Our details

Node Bridging is a trading name of Kew Property Finance Ltd.
Registered office: 34 Springbank Close, Farsley, Pudsey, West Yorkshire, LS28 5EW
Company registration number: 11806592
Authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 836590 — check via register.fca.org.uk
Registered with the ICO, registration number ZA493693 — check via ico.org.uk

We conduct both regulated and unregulated business; not all products provided through us are regulated by the Financial Conduct Authority. We source finance from the whole of market.